Customer Relations
- Customer Lifecycle Management
- Customer Retention
- Escalation Handling
- Complaint Resolution
- Post-Sale Engagement
CUSTOMER RELATIONS
AUTOMOTIVE AFTER-SALES OPEN TO THE RIGHT OPPORTUNITY
AUTOMOTIVE AFTER-SALES OPEN TO THE RIGHT OPPORTUNITY
Namaste, I’m
PRASU PRASAD.
CUSTOMER RELATIONS
& AFTER-SALES
I make every customer interaction count — from the first enquiry to after-sales care.
Explore my experience ↓⌖ HYDERABAD, INDIA
01 / CAREER HIGHLIGHTS
Thoughtful service.
Lasting trust.
Experience across automotive after-sales, vehicle sales, and property consulting — with a consistent focus on the customer.
02 / RECOGNITION
Care that
gets noticed.
Recognized for appointment conversion and the quality of customer handling.
—PERFORMER RECOGNITION
03 / ABOUT PRASU
Reliable by nature.
Curious by heart.
Customer-facing work has taught me to listen carefully, stay organized, and see each concern through. Away from work, I love travelling and discovering new places.
I’m PRASU PRASAD, a customer relations professional with experience across automotive after-sales, vehicle sales, and property consulting.
I enjoy helping people navigate decisions and making sure the details are handled with care. Travel is one of my favorite ways to reset, explore, and get a fresh perspective.
EDUCATION
B.Sc. BIOTECHNOLOGYSri Sarada Women’s Degree College · 2018–2021
DIPLOMA · OFFICE AUTOMATIONCMTES Informatics Pvt. Ltd. · 2017–2018
LANGUAGES
ENGLISH · HINDITelugu · Bhojpuri
BEYOND THE WORKDAY
TRAVEL & EXPLORATIONAlways happy to find a new place, a local favorite, or a reason to take the scenic route.
Listen closely. Follow through. Leave people feeling looked after.THE SERVICE STANDARD
04 / WHAT I BRING
Skills that keep
customers close.
The everyday disciplines behind great customer relationships, from first enquiry to after-sales care.
After-Sales & Service Operations
- Service Appointment Scheduling
- Service Coordination
- Warranty Coordination
- Follow-up Management
- Job-Card Tracking
Sales & CRM
- Lead Management
- Pipeline Follow-up
- Sales Coordination
- High-Volume Call Handling
- Cross-functional Collaboration
Tools
- AutoSherpa CRM/DMS
- Microsoft Excel
- Microsoft Office
CUSTOMER CARE ✳ SALES ✳ AFTER-SALES ✳ SERVICE COORDINATION ✳ TRAVEL & EXPLORATION ✳
05 / PROFESSIONAL JOURNEY
People first.
Every step.
A steady path through customer service, automotive sales, and after-sales operations.
06 / CONTACT
LET’S TALK
ABOUT PEOPLE.
For customer relations, sales coordination, or after-sales opportunities in Hyderabad. The resume lists a one-month notice period.